Privacy Policy

1. Introduction

Welcome to Sequoia Travel ("we," "our," or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

2. Information We Collect

We collect information that you provide directly to us, including:

• Personal Information: Name, email address, phone number, and billing address when you create an account or make a booking.
• Booking Information: Travel dates, destination preferences, number of travelers, and special requests.
• Payment Information: Credit card details and billing information (processed securely through our payment provider).
• Communication Data: Messages you send us through our contact form or customer support chat.

3. How We Use Your Information

We use the information we collect to:

• Process and manage your tour bookings
• Send booking confirmations and travel updates
• Respond to your inquiries and provide customer support
• Send promotional emails (with your consent)
• Improve our website and services
• Comply with legal obligations

4. Information Sharing

We do not sell your personal information to third parties. We may share your information with:

• Service Providers: Hotels, airlines, and tour operators necessary to fulfill your booking.
• Payment Processors: Secure third-party payment services to process transactions.
• Legal Requirements: When required by law or to protect our rights.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes encryption, secure servers, and regular security assessments.

6. Your Rights

You have the right to:

• Access your personal data
• Correct inaccurate data
• Request deletion of your data
• Opt-out of marketing communications
• Withdraw consent at any time

7. Cookies

We use cookies and similar technologies to enhance your browsing experience, analyze website traffic, and personalize content. You can manage cookie preferences through your browser settings.

8. Contact Us

If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us: